FAQs

Everything you need to know about SocialPro.

From getting started to managing complex supply chains - find answers to the most common questions about the platform, our onboarding process and how SocialPro works for your projects.
What is SocialPro?
SocialPro is an ESG compliance management platform purpose-built for the construction industry. It helps head contractors profile project obligations, collect data across their supply chain, and generate audit-ready reports - for social procurement, local content, environmental and governance requirements.
Who is SocialPro built for?
SocialPro is built for head contractors, ESG coordinators, sustainability managers and project teams managing compliance on government and private construction projects. It also supports subcontractors, suppliers and consultants who need to submit compliance data to their principal contractor.
What types of projects does SocialPro support?
SocialPro is used on building, infrastructure, renewables and rail and transport projects — from major government-funded infrastructure to commercial construction and renewable energy precincts.
How does SocialPro manage social procurement compliance?
You profile your project's policies and targets once. SocialPro calculates your obligations automatically — including workforce hours, workforce attributes, social spend and local content — and pushes reporting requirements to every subcontractor, supplier and consultant in your supply chain.
How does SocialPro handle environmental reporting?
SocialPro tracks Scope 1, 2 and 3 emissions alongside waste, water, materials and transport at the project level and across your supply chain. Data is consolidated automatically and formatted into compliance-ready reports.
What is the Smart Directory?
The Smart Directory is a database of 10,000+ certified suppliers, subcontractors and social enterprises. It helps project teams identify certified spend opportunities and close compliance shortfalls before they become risks.
Can SocialPro forecast compliance performance?
Yes, SocialPro can forecast performance from the tender stage, giving your team visibility of where you stand against targets before work begins. This allows you to identify shortfalls early and plan accordingly.
How does SocialPro collect data from subcontractors and suppliers?
SocialPro pushes reporting requirements directly to your supply chain. Subcontractors and suppliers submit workforce data, certifications and compliance documents through the platform — so data is collected at the source, not manually reconciled later.
What reports does SocialPro generate?
SocialPro generates compliance-ready reports formatted for government and principal submission — including social procurement reports, local content reports, environmental reports and governance records. Reports can be generated on demand at any stage of delivery.
Is the data audit-ready?
Yes. Every data point in SocialPro is traceable back to its source. Reports include full data traceability, supporting documents and evidence trails — so you're always ready for audit.
How long does onboarding take?
Most projects are live within days. Our team helps you configure your project obligations, set up your supply chain and get your team trained quickly — so you can start collecting data from day one.
Do subcontractors need to pay to use SocialPro?
No. Subcontractors and suppliers can submit compliance data through SocialPro at no cost. The platform is designed to make participation as simple as possible across the supply chain.
What support does SocialPro offer?
Our team includes construction and compliance professionals who understand the real challenges of managing ESG on complex projects. You'll have access to onboarding support, ongoing assistance and a dedicated team that knows your industry.